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Open Your Possibilities

smartfren will accompany you as your internet-buddy and a friend to open new possibilities
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Full 4G Coverage

Internet access with full 4G coverage

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Rewards Every Day

Get cashback and other rewards only on MySF

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Special Offers

Enjoy special offers for smartfren customers

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24/7 for Customer

We serve you 24/7 via various platforms

Various smartfren products that helps you to open possibilities. Find out more!

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Gokil Max
Bigger quota for ALL application, affordable price start from 30K.
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    Starter Pack

    SIM

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    Quota

    Up to 36 GB

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    Plan Selection

    Prepaid and Voucher Data

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Unlimited
24 hours internet on all application, available nationwide.
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    Starter Pack

    SIM and eSIM

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    Quota

    Unlimited 24 hours

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    Plan Selection

    Prepaid, Postpaid, Voucher Data

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Kuota Nonstop
Nonstop internet for all application, with Pulsa Safe feature.
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    Starter Pack

    SIM and eSIM

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    Quota

    Up to 43 GB

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    Plan Selection

    Prepaid and Voucher Data

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1ON+
Internet Always ON with more bonuses every week
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    Starter Pack

    SIM

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    Quota

    Bonus up to 52 GB

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    Plan Selection

    Prepaid and Voucher Data

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eSIM Exclusive
Enjoy Dual SIM on your smart phone without a physical SIM card
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    Starter Pack

    eSIM

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    Quota

    Up to 120 GB

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    Plan Selection

    Prepaid

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Premium
Free to control your quota and choose the device according to your style
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    Starter Pack

    SIM and eSIM

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    Quota

    Up to 120 GB

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    Plan Selection

    Prepaid and Postpaid

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Super Kuota
Big 24 hours quota to fulfil your internet needs anytime and anywhere
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    Starter Pack

    SIM

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    Quota

    Up to 200 GB

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    Plan Selection

    Prepaid and Postpaid

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Bundling Partnership
Collaborate with various official brand partners that offers big quota bonus
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    Starter Pack

    SIM

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    Quota

    Bonus up to 360 GB

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    Plan Selection

    Prepaid

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Other Products
Various options for Starter Pack and Data Plan from smartfren with affordable price
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    Starter Pack

    SIM

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    Quota

    Up to 30 GB

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    Plan Selection

    Prepaid

Roaming

Easy to travel abroad with smartfren. Various options of Roaming Data Plan ready to accompany your trip.

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Make sure you have enough balance

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Buy plan before/after you arrived at your destination from MySF application

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Plan will automatically activated and can be used while you travel

Roaming Packages

Choose your Roaming Data Package according to your trip. Enjoy traveling without worry about running out of quota.

Singapore - Malaysia 1 GB
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    1 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Asia Pacific 1 GB
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    1 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Asia Pacific 3 GB
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    3 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Asia Pacific 5 GB
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    5 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Around The World 5 GB
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    5 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Smart Day Pass Saudi Arabia
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    Unlimited

    24 Hours Quota

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    Full 4G Coverage

    4G Internet Access on Saudi Arabia

*Depends on each roaming partner
Roaming Tariff

Not sure about tariff for calls, SMS and internet during your trip? Check the rates for your destination here

Have a question?

Check the answers about the product here

International Roaming smartfren

  • 1. Where the information about International Roaming Package can be found?

    Information about the International Roaming Package can be found through MySmartfren apps,*123#, www.smartfren.com , domestic call center (888 Smartfren Numer, 021 - 50100000 Through PSTN, +62 8811223344 Through Other Number), Smartfren Gallery (domestic and international)

  • 2. Where the information about smartfren International Roaming Coverage and The Packages can be found?

    You can get information about roaming packages and coverage on the Smartfren website or the MySF application

  • 3. How to activate smartfren's Roaming Service?

    1. Your Basic Roaming Service has been active by default. You enable to receive SMS while Roaming and please subscribe Data Roaming Package in order to use Internet Roaming.
    1. Ensure your SIM card is compatible with Smartfren International Roaming Services by calling to call center or visit nearest Gallery.

    For Postpaid customers, You can activate your Advance Roaming Service to enable You to make Outgoing Call, Incoming Call, Sending SMS and Internet via register by completing the International Roaming Application Form to register and approve bill payments using auto debit credit cards through the nearest smartfren gallery.

  • 4. How to activate smartfren's International Roaming Package?

    Activate roaming package through:

    UMB *123/5#

    MySF Application

    Website Reseller

    Select the internet package according to your needs and Click Buy Package

  • 5. What things are needed to use International Roaming?

    To enjoy roaming international facilities, note the following:

    1. For Prepaid customers, make sure your SIM Card is compatible with smartfren’s International Roaming Service by visiting the nearest smartfren’s gallery.
    2. For Postpaid customers, You can activate your Advance Roaming Service to enable You to make Outgoing Call, Incoming Call, Sending SMS and Internet via register by completing the International Roaming Application Form to register and approve bill payments using auto debit credit cards through the nearest smartfren gallery and ensure your SIM Card compatibility
    3. Ensure sufficient credit to use smartfren service in roaming country.
    4. Ensure that your destination country is within Smartfren's international roaming range.
    5. Make sure the data roaming settings in the phone are turned on.
    6. Make sure the device setting as follows:
    1. To accelerate the process WHEN YOU ARE ROAMING IN: Singapore, Malaysia, Brunei Darussalam, Thailand, Hongkong, Macau, Vietnam, Taiwan, South Korea, Australia, New Zealand, Canada, Philippines, Myanmar, Lao, Timor Leste, Tanzania

    Android Phone :

    i. SIM CARD SETTING

    Go to SIM TOOLKIT -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING SERVICE -> SMARTFREN

    ii. APN SETTING

    Go to “SETTING -> CONNECTION / MORE / DUAL SIM & CELLULAR NETWORK -> MOBILE NETWORKS / CELLULAR NETWORK / SIM1 -> ACCESS POINT NAMES -> SMARTFREN4G (If “SMARTFREN4G” doesn’t exist -> Add -> Name : SMARTFREN4G -> APN : SMARTFREN4G -> Save)

    Iphone (iOS) : 

    1. SIM CARD SETTING

    Go to SETTING -> CELLULAR -> SIM APPLICATION -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING MODE -> SMARTFREN ROAMING

    1. APN SETTING

    Go to “SETTING -> CELLULAR -> CELLULAR DATA NETWORK -> SMARTFREN4G

    To accelerate the process WHEN YOU ARE ROAMING OUTSIDE : Singapore, Malaysia, Brunei Darussalam, Thailand, Hongkong, Macau, Vietnam, Taiwan, South Korea, Australia, New Zealand, Canada, Philippines, Myanmar, Lao, Timor Leste, Tanzania

    • Android Phone :
      1. SIM CARD SETTING

    Go to SIM TOOLKIT -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING SERVICE -> SMARTFREN ROAMING

    1. APN SETTING

    Go to "SETTING -> CONNECTION / MORE / DUAL SIM & CELLULAR NETWORK -> MOBILE NETWORKS / CELLULAR NETWORK / SIM1 -> ACCESS POINT NAMES -> SMARTFREN4G (If "SMARTFREN4G" doesn't exist -> Add -> Name : SMARTFREN4G -> APN : SMARTFREN4G -> Save)

    1. NETWORK MODE SETTING

    Go to SETTING -> CONNECTION / MORE / DUAL SIM AND CELLULAR NETWORK -> MOBILE NETWORKS / CELLULAR NETWORK / SIM1 -> NETWORK MODE SETTING / PREFERRED NETWORK TYPE -> 3G ONLY / WCDMA ONLY / 3G/2G (AUTO)

    Iphone (iOS) :

    1. SIM CARD SETTING

    Go to SETTING -> CELLULAR -> SIM APPLICATION -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING MODE -> SMARTFREN ROAMING

    1. APN SETTING

    Go to “SETTING -> CELLULAR -> CELLULAR DATA NETWORK -> SMARTFREN4G

    1. NETWORK MODE SETTING

    Go to SETTING -> CELLULAR -> CELLULAR DATA NETWORK -> DISABLE 4G”, or “VOICE & DATA”, and choose “2G/3G”

  • 6. How do I check my roaming package quota?

    Check the remaining roaming package quota via MySmartfren App or * 123 #

  • 7. How can I know the international country tariff on smartfren Postpaid International Roaming Services?

    smartfren give you communication service while you are roaming abroad. Enjoy call & SMS services with interesting tariff and Internet special promo tariff.

  • 8. How if roaming internet package out of quota but the validity period still active?

    If out of quota, internet access will be blocked. To get the access again, you can buy the package through MySmartfren apps or *123#

  • 9. What’s Volume Based roaming package?

    Volume based roaming package are Smartfren roaming package for customer with limited quota for internet.

  • 10. How do I activate smartfren's internet package abroad ?

    You can activate your Smartfren internet package while abroad via: * 123 # or MySmartfren App -> select "BUY" on "My Package" menu -> Select "Roaming" and choose an internet package that suits your needs

International Call & SMS

Stay close even if you're apart. Easy to communicate around the world with smartfren.

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Make sure you have enough balance

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Buy plan from MySF application

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Plan will automatically activated and can be used immediately

International Call Packages

Special rates for you who love to call overseas

International Call Packages China
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    8 min

    Call to China

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    24 hours call

    Free to call at any time

International Call Packages China
  • Data Limit Icons
    200 min

    Call to China

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    24 hours call

    Free to call at any time

International Call Packages China
  • Data Limit Icons
    400 min

    Call to China

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages India
  • Data Limit Icons
    8 min

    Call to India

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages India
  • Data Limit Icons
    200 min

    Call to India

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages India
  • Data Limit Icons
    400 min

    Call to India

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Malaysia
  • Data Limit Icons
    8 min

    Call to Malaysia

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Malaysia
  • Data Limit Icons
    200 min

    Call to Malaysia

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Malaysia
  • Data Limit Icons
    400 min

    Call to Malaysia

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Singapore
  • Data Limit Icons
    8 min

    Call to Singapore

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Singapore
  • Data Limit Icons
    200 min

    Call to Singapore

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Singapore
  • Data Limit Icons
    400 min

    Call to Singapore

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages US & Canada
  • Data Limit Icons
    8 min

    Call to US & Canada

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    24 hours call

    Free to call at any time

International Call Packages US & Canada
  • Data Limit Icons
    200 min

    Call to US & Canada

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages US & Canada
  • Data Limit Icons
    400 min

    Call to US & Canada

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    24 hours call

    Free to call at any time

How To Use International Call & SMS

  1. Premium Tariff (IDD 001, 007, 008): Enjoy call to other operator overseas from direct dialing using access codes 001, 007, and 008. Simply type [007/008/009][destination number]. Example: 0071234567891
  2. Standard Tariff (+, 01033, 01068) : Enjoy affordable call rates to various destination countries by typing [+] [Country Code] [Destination Number]. Example: +6112345678
  3. International SMS: Enjoy affordable SMS rates to various destination countries by sending to [01033] [Country Code] [Destination Number]. Example: Send SMS to 01033611234567

Basic Tariff

Not sure about tariff for calls and SMS to other countries? Check the rates for your destination country here