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Open Your Possibilities

smartfren will accompany you as your internet-buddy and a friend to open new possibilities
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Full 4G Coverage

Internet access with full 4G coverage

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Rewards Every Day

Get cashback and other rewards only on MySF

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Special Offers

Enjoy special offers for smartfren customers

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24/7 for Customer

We serve you 24/7 via various platforms

Various smartfren products that helps you to open possibilities. Find out more!

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Unlimited Harian
Internet tanpa ribet setiap hari 24 jam di semua aplikasi
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    Starter Pack

    SIM and eSIM

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    Quota

    Unlimited 24 hours

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    Plan Selection

    Prepaid, Postpaid, Voucher Data

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Unlimited Nonstop
Nonstop internet for all application, with Pulsa Safe feature.
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    Starter Pack

    SIM and eSIM

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    Quota

    Hingga 60 GB

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    Plan Selection

    Prepaid and Voucher Data

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Smartfren Elite
smartfren ELITE – Nikmati Kenyamanan Eksklusif Unlimited Tiap Hari
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    smartfren ELITE

    Unlimited Harian

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    Akses Unlimited

    24 Hours All Apps

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    Plan Selection

    Monthly Plan & Long Plan

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eSIM Exclusive
Enjoy Dual SIM on your smart phone without a physical SIM card
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    Starter Pack

    eSIM

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    Quota

    Up to 120 GB

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    Plan Selection

    Prepaid

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Premium
Free to control your quota and choose the device according to your style
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    Starter Pack

    SIM and eSIM

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    Quota

    Up to 120 GB

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    Plan Selection

    Prepaid and Postpaid

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Super Kuota
Big 24 hours quota to fulfil your internet needs anytime and anywhere
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    Starter Pack

    SIM

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    Quota

    Up to 200 GB

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    Plan Selection

    Prepaid and Postpaid

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Bundling Partnership
Collaborate with various official brand partners that offers big quota bonus
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    Starter Pack

    SIM

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    Quota

    Bonus up to 360 GB

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    Plan Selection

    Prepaid

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Entertainment
Mabar dan Streaming Lancar Bebas Worry
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    Gaming

    Kuota Gaming 7 GB + Diamond FF & ML

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    Streaming

    30 GB + Langanan OTT

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    Plan Selection

    Prepaid

Roaming

Easy to travel abroad with smartfren. Various options of Roaming Data Plan ready to accompany your trip.

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Make sure you have enough balance

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Buy plan before/after you arrived at your destination from MySF application

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Plan will automatically activated and can be used while you travel

Roaming Packages

Choose your Roaming Data Package according to your trip. Enjoy traveling without worry about running out of quota.

Singapore - Malaysia 1 GB
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    1 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Asia Pacific 1 GB
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    1 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Asia Pacific 3 GB
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    3 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Asia Pacific 5 GB
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    5 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Around The World 5 GB
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    5 GB

    24 hours quota

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    Full 4G Coverage

    4G Internet Access Worldwide*

Smart Day Pass Saudi Arabia
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    Unlimited

    24 Hours Quota

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    Full 4G Coverage

    4G Internet Access on Saudi Arabia

*Depends on each roaming partner
Roaming Tariff

Not sure about tariff for calls, SMS and internet during your trip? Check the rates for your destination here

Have a question?

Check the answers about the product here

International Roaming smartfren

  • 1. Where the information about International Roaming Package can be found?

    Information about the International Roaming Package can be found through MySmartfren apps,*123#, www.smartfren.com , domestic call center (888 Smartfren Numer, 021 - 50100000 Through PSTN, +62 8811223344 Through Other Number), Smartfren Gallery (domestic and international)

  • 2. Where the information about smartfren International Roaming Coverage and The Packages can be found?

    You can get information about roaming packages and coverage on the Smartfren website or the MySF application

  • 3. How to activate smartfren's Roaming Service?

    1. Your Basic Roaming Service has been active by default. You enable to receive SMS while Roaming and please subscribe Data Roaming Package in order to use Internet Roaming.
    1. Ensure your SIM card is compatible with Smartfren International Roaming Services by calling to call center or visit nearest Gallery.

    For Postpaid customers, You can activate your Advance Roaming Service to enable You to make Outgoing Call, Incoming Call, Sending SMS and Internet via register by completing the International Roaming Application Form to register and approve bill payments using auto debit credit cards through the nearest smartfren gallery.

  • 4. How to activate smartfren's International Roaming Package?

    Activate roaming package through:

    UMB *123/5#

    MySF Application

    Website Reseller

    Select the internet package according to your needs and Click Buy Package

  • 5. What things are needed to use International Roaming?

    To enjoy roaming international facilities, note the following:

    1. For Prepaid customers, make sure your SIM Card is compatible with smartfren’s International Roaming Service by visiting the nearest smartfren’s gallery.
    2. For Postpaid customers, You can activate your Advance Roaming Service to enable You to make Outgoing Call, Incoming Call, Sending SMS and Internet via register by completing the International Roaming Application Form to register and approve bill payments using auto debit credit cards through the nearest smartfren gallery and ensure your SIM Card compatibility
    3. Ensure sufficient credit to use smartfren service in roaming country.
    4. Ensure that your destination country is within Smartfren's international roaming range.
    5. Make sure the data roaming settings in the phone are turned on.
    6. Make sure the device setting as follows:
    1. To accelerate the process WHEN YOU ARE ROAMING IN: Singapore, Malaysia, Brunei Darussalam, Thailand, Hongkong, Macau, Vietnam, Taiwan, South Korea, Australia, New Zealand, Canada, Philippines, Myanmar, Lao, Timor Leste, Tanzania

    Android Phone :

    i. SIM CARD SETTING

    Go to SIM TOOLKIT -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING SERVICE -> SMARTFREN

    ii. APN SETTING

    Go to “SETTING -> CONNECTION / MORE / DUAL SIM & CELLULAR NETWORK -> MOBILE NETWORKS / CELLULAR NETWORK / SIM1 -> ACCESS POINT NAMES -> SMARTFREN4G (If “SMARTFREN4G” doesn’t exist -> Add -> Name : SMARTFREN4G -> APN : SMARTFREN4G -> Save)

    Iphone (iOS) : 

    1. SIM CARD SETTING

    Go to SETTING -> CELLULAR -> SIM APPLICATION -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING MODE -> SMARTFREN ROAMING

    1. APN SETTING

    Go to “SETTING -> CELLULAR -> CELLULAR DATA NETWORK -> SMARTFREN4G

    To accelerate the process WHEN YOU ARE ROAMING OUTSIDE : Singapore, Malaysia, Brunei Darussalam, Thailand, Hongkong, Macau, Vietnam, Taiwan, South Korea, Australia, New Zealand, Canada, Philippines, Myanmar, Lao, Timor Leste, Tanzania

    • Android Phone :
      1. SIM CARD SETTING

    Go to SIM TOOLKIT -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING SERVICE -> SMARTFREN ROAMING

    1. APN SETTING

    Go to "SETTING -> CONNECTION / MORE / DUAL SIM & CELLULAR NETWORK -> MOBILE NETWORKS / CELLULAR NETWORK / SIM1 -> ACCESS POINT NAMES -> SMARTFREN4G (If "SMARTFREN4G" doesn't exist -> Add -> Name : SMARTFREN4G -> APN : SMARTFREN4G -> Save)

    1. NETWORK MODE SETTING

    Go to SETTING -> CONNECTION / MORE / DUAL SIM AND CELLULAR NETWORK -> MOBILE NETWORKS / CELLULAR NETWORK / SIM1 -> NETWORK MODE SETTING / PREFERRED NETWORK TYPE -> 3G ONLY / WCDMA ONLY / 3G/2G (AUTO)

    Iphone (iOS) :

    1. SIM CARD SETTING

    Go to SETTING -> CELLULAR -> SIM APPLICATION -> ROAMING SERVICE -> SELECT MODE -> MANUAL ROAMING MODE -> SMARTFREN ROAMING

    1. APN SETTING

    Go to “SETTING -> CELLULAR -> CELLULAR DATA NETWORK -> SMARTFREN4G

    1. NETWORK MODE SETTING

    Go to SETTING -> CELLULAR -> CELLULAR DATA NETWORK -> DISABLE 4G”, or “VOICE & DATA”, and choose “2G/3G”

  • 6. How do I check my roaming package quota?

    Check the remaining roaming package quota via MySmartfren App or * 123 #

  • 7. How can I know the international country tariff on smartfren Postpaid International Roaming Services?

    smartfren give you communication service while you are roaming abroad. Enjoy call & SMS services with interesting tariff and Internet special promo tariff.

  • 8. How if roaming internet package out of quota but the validity period still active?

    If out of quota, internet access will be blocked. To get the access again, you can buy the package through MySmartfren apps or *123#

  • 9. What’s Volume Based roaming package?

    Volume based roaming package are Smartfren roaming package for customer with limited quota for internet.

  • 10. How do I activate smartfren's internet package abroad ?

    You can activate your Smartfren internet package while abroad via: * 123 # or MySmartfren App -> select "BUY" on "My Package" menu -> Select "Roaming" and choose an internet package that suits your needs

International Call & SMS

Stay close even if you're apart. Easy to communicate around the world with smartfren.

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Make sure you have enough balance

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Buy plan from MySF application

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Plan will automatically activated and can be used immediately

International Call Packages

Special rates for you who love to call overseas

International Call Packages India
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    8 min

    Call to India

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    24 hours call

    Free to call at any time

International Call Packages India
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    200 min

    Call to India

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    24 hours call

    Free to call at any time

International Call Packages India
  • Data Limit Icons
    400 min

    Call to India

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Singapore
  • Data Limit Icons
    8 min

    Call to Singapore

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Singapore
  • Data Limit Icons
    200 min

    Call to Singapore

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages Singapore
  • Data Limit Icons
    400 min

    Call to Singapore

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages US & Canada
  • Data Limit Icons
    8 min

    Call to US & Canada

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages US & Canada
  • Data Limit Icons
    200 min

    Call to US & Canada

  • Plan Icon
    24 hours call

    Free to call at any time

International Call Packages US & Canada
  • Data Limit Icons
    400 min

    Call to US & Canada

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    24 hours call

    Free to call at any time

How To Use International Call & SMS

  1. Premium Tariff (IDD 001, 007, 008): Enjoy call to other operator overseas from direct dialing using access codes 001, 007, and 008. Simply type [007/008/009][destination number]. Example: 0071234567891
  2. Standard Tariff (+, 01033, 01068) : Enjoy affordable call rates to various destination countries by typing [+] [Country Code] [Destination Number]. Example: +6112345678
  3. International SMS: Enjoy affordable SMS rates to various destination countries by sending to [01033] [Country Code] [Destination Number]. Example: Send SMS to 01033611234567

Basic Tariff

Not sure about tariff for calls and SMS to other countries? Check the rates for your destination country here

Have a question?

Check the answers about the product here

International Call

  • 1. How to make international calls using smartfren?

    Smartfren has IDD service 001, 007, 008, 01033, 01068. Customers can enjoy low-cost tariffs to more than 200 countries with IDD 01033 and 01068 services, by pressing [+] [country code] [destination number] on their cellphone using the Smartfren number. Example of international calls to Singapore: +65123456789.  

    International calls to premium and satellite numbers can only be used using IDD 001, 007, 008.

  • 2. How much is smartfren International call rate being calculated?

    Fares are calculated with a minimum duration of 1 minute and will then be calculated per minute.

  • 3. Is there an International Call promo?

    Smartfren has an International Call promo package to call to 6 countries, namely: China, India, Malaysia, Singapore, America & Canada. Packages are available at a price of IDR 50,000 (200 minutes, 15 days valid) and IDR 100,000 (400 minutes, 30 days valid) for each country. https://www.smartfren.com/id/shop/package/international

  • 4. How do I activate the International Call package and what are the benefits?

    International Call promo packages can be purchased through the MySmartfren application. Open the MySmartfren application to find out what packages are currently active in the "My Active Plan", to add to the package click "Buy". Select the "Other" menu to see the available International Call packages. Then select the package you want, then click "Buy" to buy the package. Click the autorenewal option if you want the package to be automatically renewed then select "Buy Now" to activate the package.  

    The advantage is that customers can enjoy international calls to 6 selected countries at a rate per minute that is 50% more efficient than normal rates and is valid for 24 hours. 

  • 5. Can customers buy and use International Call packages with different destination countries at the same time?

    Customers can buy more than one package to enjoy calls to 6 different countries. Terms and conditions can be seen on the Smartfren website.

International SMS

  • 1. What is the International smartfren SMS service?

    Customers can send SMS to more than 200 destination countries

  • 2. How to send SMS abroad using smartfren?

    Customers must use the access code 01033 by sending an SMS to [01033] [country code] [destination number]. For example, send SMS to Singapore: 0103365123456789.

Find services from smartfren for all your needs here, because smartfren understand what you need.

Balance Transfer
SMS Banking
Emergency Credit
Request Balance
Change Number
Prepaid Registration
Pay With Balance
Standard Tariff
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