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Premium Product

Control your quota and choose smartphone that suits to your style
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Exclusive Benefits

Enjoy various exclusive benefits special for premium customers

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Extra Cashback

Get big cashback for smartphone purchases

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Flexible Package

Flexibility to manage your communication and internet needs

Smart Deal

Special bundling for smartfren Postpaid customers. Get the best benefits and cashback for smartphone purchases.

Smart Deal Lite 14 GB
  • Data Limit Icons
    7 GB

    24 Hours Quota

  • Plan Icon
    7 GB

    Midnight Quota

  • Plan Icon
    +Free Call

    To All smartfren User

*The price above is per month
Smart Deal Pro 24 GB
  • Data Limit Icons
    12 GB

    24 Hours Quota

  • Plan Icon
    12 GB

    Midnight Quota

  • Plan Icon
    +Free Call

    To All smartfren User

*The price above is per month
SmartDeal Advance 50 GB
  • Data Limit Icons
    25 GB

    24 Hours Quota

  • Plan Icon
    25 GB

    Midnight Quota

  • Plan Icon
    +Free Call

    To All smartfren User

*The price above is per month
SmartDeal Advance Plus 70 GB
  • Data Limit Icons
    35 GB

    24 Hours Quota

  • Plan Icon
    35 GB

    Midnight Quota

  • Plan Icon
    +Free Call

    To All smartfren User

*The price above is per month

SmartPlan Postpaid

Freedom to control calls, SMS, and internet usage. Special for Postpaid customers

SmartPlan Postpaid 8 GB
  • Data Limit Icons
    8 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 13 GB
  • Data Limit Icons
    13 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 18 GB
  • Data Limit Icons
    18 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 28 GB
  • Data Limit Icons
    28 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 38 GB
  • Data Limit Icons
    38 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 43 GB
  • Data Limit Icons
    43 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 78 GB
  • Data Limit Icons
    78 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

SmartPlan Postpaid 128 GB
  • Data Limit Icons
    128 GB

    24 Hours Quota

  • Plan Icon
    5 Minute

    Call to Other Operator

  • Plan Icon
    50 SMS

    Ke Semua operator

Have a question?

Check the answers about the product here

Smart Deal Bundling

  • 1. What is SmartDeal Bundling Package?

    SmartDeal package is a bundling service for Postpaid customers with options 12 or 24 month contract periods, which provides complete benefits such as data quota, calls and SMS as well as special offers in the form of cashback for discounted smartphone purchases.

  • 2. How do I get the SmartDeal bundling package?

    a. Visit smartfren galleries or outlets that have collaborated with smartfren. 

    b. Select the SmartDeal bundling package and the type of Smartphone you want. 

    c. SmartDeal bundling package will be paid in full up front and use cashback to buy the desired Smartphone. 

    d. If the price of the Smartphone is higher than the cashback, customer only needs to pay the remaining price. The cashback value varies according to the bundling package chosen, the higher the package the greater the cashback value you'll get.

  • 3. What is Main Quota 24 Hours?

    Main Quota 24 hours is 4G internet quota that can be used 24 hours / day during the bundling contract period.

  • 4. What is Midnight Quota?

    Midnight Quota is internet quota that can be used from 01:00 to 05:00 WIB during the bundling contract period.

  • 5. What is the mechanism for benefits given from this SmartDeal Package bundling?

    All benefits, Quota, Calls and SMS, will be given every 30 days for 12 times (12 months) or 24 times (24 months) since the number is activated. The remaining benefits cannot be accumulated to the next period.

  • 6. How do I check the remaining quota?

    You can check the remaining quota via MySmartfren application or call * 123 #.

  • 7. How much Credit Limit (CL) do I get for the SmartDeal bundling package?

    Credit Limit (CL) given for this SmartrDeal bundling package is Rp0. Customers can raise CL after the contract ends by following the existing rules.

  • 8. What if my benefits run out?

    Customers can buy available quota or packages through MySmartfren application (Volume Based Non Autorenewal package or Smart Ngobrol package) by top up balance first or by selecting the available payment mechanism.

  • 9. What Happens if the SmartDeal Contract Period ends?

    After SmartDeal Bundling contract ends, Customers can buy a plan according to their choice by top up their balance or buy any available plan with selected payment mechanism.

  • 10. What is the after-sales service mechanism from Smartphones with SmartDeal bundling package?

    After-sales service is fully handled directly by the official service center in accordance with the Smartphone brand.

  • 11. What if Quota of Data, Calls and SMS is running out?

    Customers can buy available quota or packages through MySmartfren application (Volume Based Non Autorenewal package or Smart Ngobrol package) by top up balance first or by selecting the available payment mechanism.

  • 12. Bagaimana jika saya ingin menghubungi call center Smartfren terkait informasi paket Smart Bundling ini atau keluhan terkait layanan Smartfren?

    To contact Smartfren customer care service, customers can access:

    1. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers

    2. Facebook: Smartfren

    3. Twitter: @smartfrencare

    4. Email: Can be accessed via Contact Us on our website https://www.smartfren.com/connect-with-us/support/call-us/

    5. Live Chat: can be accessed through my.smartfren.com website and MySmartfren application  

    Smartfren reserves the right to change the terms and conditions for this program at any time without prior notification to customer. In the event of changes to the terms and conditions, changes will be submitted through smartfren website at www.smartfren.com.

SmartPlan Postpaid

  • 1. What is SmartPlan Postpaid Package?

    SmartPlan Postpaid package is a complete combo package consist of data, voice and SMS quota benefits where customers will get a unit that can be adjusted by themselves and converted into a data / call / SMS quota according to customer needs.

  • 2. How many options for SmartPlan Postpaid package?

    The selection of SmartPlan Postpaid packages varies from Rp 50K to Rp 650K.

  • 3. If I Buy 100K SmartPlan Package, How Many Units Can I Get and How Much is the Maximum Unit Allocation for the Data Quota?

    100K SmartPlan package will get 20 units, of which the maximum unit can be allocated for a maximum data quota of 18 units (equivalent to 18 GB), Voice quota 1 unit (equivalent to 5 minutes) and SMS quota 1 unit (equivalent to 50 SMS)

  • 4. Can I Allocate All Existing Units for Data Quota Only?

    No, you can't, at least 1 unit must be allocated for Voice quota and 1 unit for SMS quota. There can't be zero (empty) units.

  • 5. What is Quota 24 Hours?

    24 hours quota is 4G internet quota that can be used 24 hours / day during the validity period of SmartPlan package.

  • 6. What is Voice Quota to Other Operator?

    Voice quota to other operators is quota for calls that can be used to other operators in Indonesia. This quota does not apply to international calls or special numbers such as Call Center services and other special / premium services.

  • 7. What is Unlimited Call Quota to Smartfren?

    Unlimited Voice Quota to Smartfren is a call quota that can be used to fellow Smartfren. This quota is not valid when roaming.

  • 8. What is SMS Quota to All Operators?

    SMS quota to All Operators is an SMS quota that can be used to all operators in Indonesia, including Smartfren numbers. This quota does not apply to international SMS or special numbers such as SMS Banking and other special / premium SMS services.

  • 9. What if the data quota runs out before the package ends?

    This Postpaid SmartPlan package applies a Limitless mechanism, meaning that if the data quota is used up in the middle of the package period, customer can still make data connection at an adjusted speed until the end of the month / the package renewal process in the next billing cycle.

    If you want to get the Best Effort speed, customers can buy Add On Data Package available through MySmartfren application.

  • 10. What if the voice and SMS quota runs out before the package ends?

    If the Voice or SMS quota runs out, the applicable Call or SMS tariff will be charged. Customers can buy Add On Phone or SMS Package available through MySmartfren application

  • 11. Will the remaining data / phone / SMS quota be accumulated to the following month?

    No, the remaining data / phone / SMS quota will be reset every month (not accumulated to the next month).

  • 12. How long is the quota valid for Add On SmartPlan package?

    The validity period of SmartPlan Add On Package will follow the active period of SmartPlan Package, which is until the end of the month / package renewal process in the next billing cycle.

  • 13. Can I Change the Unit Allocation in SmartPlan Package?

    Yes, customers can change the unit allocation in the middle of billing cycle date, where the new unit allocation will only be effective in the billing cycle / in the following month.

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