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Enjoy Special Rewards

Collect and exchange your SmartPoin to various attractive offers

What are the advantages of SmartPoin?

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Can be exchanged

SmartPoin can be exchanged for credit and data packages

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Free to choose gifts

You just need to exchange any prizes with SmartPoin

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Play Games and Get Prizes

You can get prizes by playing games using SmartPoin

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Promo Every Day

Special promo from SmartPoin exclusively available for you

Collect More SmartPoin

Level up and win lots of prizes through SmartPoin program

Enjoy the Rewards

Exchange points and get interesting prizes!

Food & Beverages

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Yellowfit 50.000 Discount Voucher

Available until 30 November 2021

coin 500

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Penyetan Cok Voucher 10.000

Available Until 30 September 2021

coin 250

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Suteki Voucher 10.000

Available Until 30 September 2021

coin 250

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Ngasyapp Voucher 10.000

Available Until 30 September 2021

coin 250

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Bebek semangat Voucher 10.000

Available Until 30 September 2021

coin 250

Fashion & Shopping

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Saturdays Voucher 500,000 Discount for All Users

Available until 5 October 2021

coin 2000

Health & Beauty

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Farmaku Voucher 10% off on All Products

Valid until 31 December 2021

coin 500

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Qoala Disc. 45% Smartphone Insurance

Valid until 31 December 2021

coin 5000

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Qoala Disc. 22% Hospital Cash Plan Insurance

Valid until 31 December 2021

coin 700

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Klei & Clay Voucher 350.000 Workshop Aromatic

Valid until 31 December 2021

coin 3750

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Shopping Voucher Klei & Clay 50.000

Valid until 31 December 2021

coin 2500

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Martha Tilaar Voucher Buy 1 Get 1 Free

Available until 31 October 2021

coin 500

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Free Osbond Gym Voucher 1 Month Membership

Available Until 30 September 2021

coin 2000

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Osbond Gym Free 3 Days Trial

Available Until 30 September 2021

coin 2000

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LifePal 25% Discount Car Insurance

Available until 31 October 2021

coin 2000

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LifePal 10% Discount Health Insurance

Available until 31 October 2021

coin 1000

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LifePal 15% Discount Life Insurance

Available until 31 October 2021

coin 1000

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Houzcall Voucher Discount 50.000 All Users

Available until 31 October 2021

coin 500

Travel & Hospitality

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PegiPegi Hotel Discount 7% up to 2 Million

Available Until 30 September 2021

coin 2.000

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PegiPegi Flight Ticket Discount 25.000

Available Until 30 September 2021

coin 500

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Anter Aja Discount 80% (Max 15K)

Available until 31 August 2022

coin 500

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AnterAja Voucher Discount 8K

Available until 31 August 2022

coin 250

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Bobobox Hotel Discount 30.000

Valid until 31 December 2021

coin 500

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Bobobox Cabin Discount 30.000

Valid until 31 December 2021

coin 500

Infotainment

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20.000 Discount Subscription to Kompas.id

Available until 14 March 2022

coin 2000

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Voucher Lords Mobile 25.000

Valid until 31 December 2021

coin 1.250

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Voucher Lords Mobile 100.000

Valid until 31 December 2021

coin 5.000

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KoinWorks Voucher 150K

Valid until 31 December 2021

coin 22.500

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Voucher Koin Works Indonesia 450K

Valid until 31 December 2021

coin 67.500

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Voucher Koin Works Indonesia 550K

Valid until 31 December 2021

coin 82.500

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Omega Legends Voucher 100.000

Valid until 31 December 2021

coin 5.000

Credits

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Credit Balance 5.000

Available until 31 January 2025

coin 5.000

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Credit Balance 10.000

Available until 31 January 2025

coin 10.000

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Credit Balance 20.000

Available until 31 January 2025

coin 20.000

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Credit Balance 50.000

Available until 31 January 2025

coin 50.000

Plans

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Volume Based Plan 2.000 (30 MB)

Available until 31 January 2025

coin 1.500

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Unlimited Plan FUP 1GB/day

Available until 31 January 2025

coin 6.000

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Volume Based Plan 10.000

Available until 31 January 2025

coin 6.700

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Volume Based Plan 20.000

Available until 31 January 2025

coin 13.500

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Daily Super 4G Music Quota

Available until 7 June 2022

coin 2.000

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Youtube Quota 1 GB

Available until 7 June 2022

coin 2.000

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1 GB Netflix Quota

Available until 7 June 2022

coin 2.000

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TikTok Quota 1 GB

Available until 7 June 2022

coin 2.000

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VIDIO 1 GB Quota

Available until 7 June 2022

coin 2.000

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CHAT Quota 1 GB

Available until 7 June 2022

coin 2.000

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Social Media 1 GB Quota

Available until 7 June 2022

coin 2.000

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Music 1 GB Quota

Available until 7 June 2022

coin 2.000

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Smartfren PowerZoom Rp 3.000

Available until 11 February 2022

coin 2.000

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Volume Based 2.5 GB

Available until 4 March 2022

coin 3.500

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SmartNgobrol Rp 5.000

Available until 4 March 2022

coin 3.500

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Volume Based 4 GB

Available until 31 December 2025

coin 6.700

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SmartNgobrol 10.000

Available until 11 February 2022

coin 7.000

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VIU Combo 1 GB/7 Hari

Available until 26 March 2022

coin 8.200

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Midnight Internet 12 GB

Available until 26 March 2022

coin 13.500

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Volume Based 6 GB

Available until 4 March 2025

coin 15.000

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Video Data Plan 30 Days

Available until 22 March 2030

coin 20.000

Point Exchange

Maximize your SmartPoin rewards! Let's exchange your points by linking your account to our official partner.

Membership Level

Increase your membership level to get more points

Red Member
  • Get 1x point cashback in every transaction
Silver Member
  • Get 2x point cashback in every transaction
  • Get free subscription for music streaming app*
Gold Member
  • Get 3x point cashback in every transaction
  • Get free subscription for music streaming app*
Platinum Member
  • Get 3x point cashback in every transaction
  • Get free subscription for music streaming app*
Elite Member
  • Get 3x point cashback in every transaction
  • Get free subscription for music streaming app*
  • Get free gym membership*

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Have a question?

Check the answers about the product here

FAQ SmartPoin

  • What is SmartPoin?

    Smartpoin is a form of appreciation for loyalty provided by Smartfren customers (prepaid and postpaid). This form of appreciation is given to customers in the form of points that can be collected and exchanged with a variety of attractive prize choices.

  • How do you get a SmartPoin?

    Customers will get SmartPoin by purchasing internet packages, autorenewal (Extend Package), voucher data, and EVO packages.

  • What are the benefits of getting SmartPoin?

    Customers can collect SmartPoin that can be exchanged with a variety of prizes and attractive shopping vouchers.

  • How do I increase SmartPoin membership level?

    Evaluation level of SmartPoin membership will be carried out every 1st of each month. Increase the use of your smartfren service to reach a higher level of SmartPoin.

  • Can the SmartPoin membership level be declining?

    Evaluation level of SmartPoin membership will be carried out on the 1st of each month.
    The level status will be based on how long the active card and the total value of the use of smartfren services in the last 3 months.
    If the value of service use over the past 3 months has increased or decreased, then your membership level can change higher or lower.

  • Are there any membership levels on SmartPoin and any benefits gained from each level?

    Yes, there are 5 levels of membership in SmartPoin, namely: Red, Silver, Gold, Platinum, and Elite. Every level has different advantages, some of them are:

    1. The SmartPoin values ​​obtained for each level will be different, the higher the SmartPoin level, the higher the SmartPoin value will be obtained,

    2. Exclusive rewards for certain levels, and

    3. Various other exclusive offers that you can get only with your SmartPoin 10 redeem (limited stock and only for a certain level).

  • Can I remove my SmartPoin membership?

    Customers cannot remove SmartPoin membership.

  • Do my SmartPoin have an expiration date?

    The SmartPoin validity period is 180 days after you get it.

  • If I change the number on the Change Number Feature option, is the SmartPoin will be carried away?

    Yes, your SmartPoin will be carried away on the SmartPoin profile page.

  • Can my SmartPoin be transferred to other customer number?

    Your SmartPoin cannot be transferred to other customers numbers and cannot be exchanged for money.

  • How do I check my SmartPoin amount?

    To be able to find out your SmartPoin, go to the main page of mySF application, then click on the My SmartPoin column.

  • My number is the corporate number / number from the company. Can I get SmartPoin?

    The number listed as an employee number or corporate number cannot get the benefits of SmartPoin.

FAQ SmartPoin Redemption

  • What can I use by having SmartPoin?

    Customers can collect SmartPoin which can be exchanged with a variety of attractive prize choices.

  • Can my SmartPoin be exchanged with money?

    SmartPoin cannot be exchanged for money. SmartPoin can only be exchanged for gifts registered in the gift catalog in the MySmartfren application only.

  • How to get prizes in Pop Quiz?

    You have to answer 10 questions correctly and as fast as possible in less than 2 minutes each round. After answering 10 questions, you will get 1 badge every stage and you can exchange your SmartPoin with attractive prizes in every stage. Collect 4 badges to get a grand prize.

  • How to get rewards on Scratch2Win?

    Simply exchange 50 of your SmartPoin to play, then scratch and get hundreds of thousands of SmartPoin

  • I have exchanged my SmartPoin with a voucher, but I changed my mind. I want to reclaim my SmartPoin, is it possible?

    Exchanged rewards cannot be canceled or replaced with other rewards

  • I have redeemed my SmartPoin but they are not in My Rewards, why?

    Please check regularly, if it still doesn't appear, please re-open your Mysmartfren application.

  • How do I take a Pop Quiz or Scratch2Win prize if I am outside Jadetabek and how long is the process?

    After exchanging SmartPoin with the catalog of the gift you want, immediately confirm to the smartfren Customer Care (details in the use of vouchers). After the data has been collected, we will send the gift to the closest smartfren gallery with your domicile.
    You can take your prize of approximately 20 working days after sending data to the smartfren Customer Care team.

  • How do I take a Pop Quiz or Scratch2Win Prize if I am in Jadetabek and how long is the process?

    For those of you who are still in the Jadetabek area, you can immediately come to the smartfren Sabang Gallery 3-5 working days after you submit the data needed to the Custcare smartfren team.
    If you can't come to the sabang Gallery, after the data has been collected, we will send the gift to the closest smartfren gallery with your domicile. You can take your prize of approximately 20 working days after sending data to the smartfren Customer Care team.

  • If my prize doesn't arrive, where should I contact?

    Our Customer Care Team will contact you to inform the receipt number or if your gift has arrived at the smartfren Gallery closest to your domicile, you will be contacted by the smartfren Team to take the prize.

  • How long is the validity of the gift voucher that has been claimed?

    After exchanging, you must immediately confirm to the smartfren Customer Care Team no later than 7 days after the exchange. Don't forget to check Voucher Terms and Conditions

  • How do the reservation process for gift claims?

    After you exchanged your SmartPoin with a prize, immediately confirm to the smartfren Customer Care team. Later you are directed to complement the data in the form of a selfie KTP photo, KTP photo, screenshot voucher code, full address, and your smartfren number.

FAQ SmartPoin Point Exchange

  • 1. What is Point Exchange?

    The Point Exchange program is one of the programs for users, you can exchange SmartPoin with other brand loyalty points or vice versa.

  • 2. Who can join the Point Exchange Program?

    All customers who have more than 100 SmartPoin / Cashbac and access to MySmartfren application version 6.13.0 and above can join the Point Exchange Program.

  • 3. How to exchange my Point?

    Open MySmartfren application, then link / register Cashbac first. After connected to Cashbac, click "Redeem Points" and enter the Smartpoin / Cashbac nominal that you want to redeem. Then click "Redeem Points" and confirm by clicking "Forward". Points will increase instantly.

  • 4. How many points do I get when I exchange from SmartPoin to Cashbac or vice versa?

    Redemption of points will be subject to a fee of 2% of the total points exchanged. The points you get are 98% of the nominal amount that will be exchanged. For example: The customer exchanges a nominal 100 SmartPoin to Cashbac Points, then the customer will get 98 Cashbac Points. Vice versa.

  • 5. Do SmartPoin and Cashbac have expiration date?

    The validity period for Smartpoin obtained from the exchange of points is 180 days, while for Cashbac is 1 year.

  • 6. Is there a minimum point to exchange my Point?

    The minimum to exchange points is 100 points.

  • 7. What happens when there is a decimal point in the redemption result?

    If the result of the conversion point has a number after comma where the number is <= 0.5, rounding down will be carried out. Conversely, if> 0.5, rounding will be carried out. Example: Exchange from Smartpoin of 103 will become 101 Cashbac Points (result of rounding up to 100.94).

  • 8. What if the customer does not receive points after doing Point Exchange?

    Please check periodically, SmartPoin will be added automatically. If your SmartPoin doesn't add up for 1 × 24 hours, contact customer care.

  • 9. What if a failure occurs during the Point Exchange process?

    Please check periodically, SmartPoin will be added automatically. If your SmartPoin doesn't add up for 1 × 24 hours, contact customer care.

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