FAQ Category: Roaming & Internasional

Check the remaining roaming package quota via MySmartfren App or * 123 #

smartfren give you communication service while you are roaming abroad. Enjoy call & SMS services with interesting tariff and Internet special promo tariff.

If out of quota, internet access will be blocked. To get the access again, you can buy the package through MySmartfren apps or *123#

Volume based roaming package are Smartfren roaming package for customer with limited quota for internet.

You can activate your Smartfren internet package while abroad via: * 123 # or MySmartfren App -> select "BUY" on "My Package" menu -> Select "Roaming" and choose an internet package that suits your needs

Customers can send SMS to more than 200 destination countries

Customers must use the access code 01033 by sending an SMS to [01033] [country code] [destination number]. For example, send SMS to Singapore: 0103365123456789.

SMS rates vary for each destination country from IDR 1000 per SMS to IDR 1900 per SMS. https://www.smartfren.com/id/shop/package/international

Smartfren has IDD service 001, 007, 008, 01033, 01068. Customers can enjoy low-cost tariffs to more than 200 countries with IDD 01033 and 01068 services, by pressing [+] [country code] [destination number] on their cellphone using the Smartfren number. Example of international calls to Singapore: +65123456789.  

International calls to premium and satellite numbers can only be used using IDD 001, 007, 008.

Fares are calculated with a minimum duration of 1 minute and will then be calculated per minute.