FAQ Category: Voucher Data Unlimited
1. Can postpaid numbers top up with Unlimited data vouchers?
No, the Super 4G Unlimited Data Voucher only applies to Prepaid smartfren numbers
Apakah bisa voucher data Unlimited diisikan ke modem atau nomor EVO?
No, if it is top up to the modem, the charging will fail, but the voucher can still be used to a prepaid number that is used on smartphone
3. Can the number used directly after top up with unlimited data voucher?
After being topped up, the Super 4G Unlimited Data Voucher will immediately become an internet package and at the same time increase the card's active period
4. Is there an automatic renewal for unlimited data vouchers?
No, the active period of the package attached to the Unlimited voucher is as stated on the voucher, for automatic renewal purchases can be purchased via the MySF application or USSI * 123 # with the payment method of credit deduction or e-wallet balance (go pay, OVO)
5. Is there a difference in FUP (fair usage policy) for each Unlimited Voucher?
The following is information on the active period & FUP of each Unlimited Voucher:
- Unlimited data voucher 20Rb FUP 1GB / day active period 7 days
- Unlimited data voucher 40Rb FUP 1GB / day active period 14 days
- Unlimited data voucher 55Rb FUP 0.5GB / day active period 28 days
- Unlimited data voucher 80Rb FUP 1GB / day active period 28 days
6. Can the unlimited data voucher be purchase repeatedly before the 28 days active period ends?
Yes, the purchase of unlimited data vouchers can be purchased over and over before the first voucher active period runs out, but top up does not add to the daily FUP.
7. What happens when the unlimited data package active period runs out?
When the voucher package validity period runs out, internet usage will cut the main quota or regular credit, if you don't have credit, internet access will stop
8. Can this unlimited voucher data be used overseas?
You can't, because basically the unlimited package can only be used in areas covered by the smartfren network
9. What happens when usage reaches the normal daily usage limit?
When the fair usage limit (FUP) per day has been reached, the speed will be adjusted to 128 Kbps. Normal speed (best effort) will be given back the next day at 00:00 (FUP is reset daily) but the remaining quota from the previous FUP will not be accumulated
