FAQ Category: Vidio Worldcup

Vidio Piala Dunia Qatar 2022 adalah kerjasama Smartfren dengan Vidio untuk memberikan benefit berlangganan konten World Cup 2022 kepada pelanggan Smartfren pecinta sepakbola 

QATAR 2022 FIFA World Cup Video package benefits? How many  

1. Paket Add On  

• Vidio FIFA World Cup QATAR 2022 (All Screen) 
• Vidio FIFA World Cup QATAR 2022 (Mobile) 

2. Combo DIY Unlimited Non Stop 

• Unlimited Non Stop 12GB + Vidio FIFA World Cup 2022 (Mobile) 
• Unlimited Non Stop 30GB + Vidio FIFA World Cup 2022 (Mobile) 
• Unlimited Non Stop 45GB + Vidio FIFA World Cup 2022 (Mobile) 
• Unlimited Non Stop 60GB + Vidio FIFA World Cup 2022 (Mobile) 

3. Kartu perdana ESIM/ USIM 

1. Paket Vidio Piala Dunia Qatar 2022 baik All Screen maupun Mobile memberikan benefit kuota utama 2GB & kuota malam 5GB dan benefit berlangganan konten Vidio Piala Dunia Qatar 2022 

2. Paket Combo DIY Unlimited Non Stop memberikan benefit data sesuai masing – masing paket data Unlimited Non Stop (dapat dicek di https://www.smartfren.com/shop/paket-data-smartfren-2/) dan benefit berlangganan konten Vidio Piala Dunia Qatar 2022 

The validity period of the data package is 30 days, while the validity period of the Vidio World Cup content subscription package is 90 days 

Pelanggan dapat membeli paket Add On Vidio FIFA World Cup QATAR 2022 melalui mySF apps, USSI *888# atau *889# atau mengunjungi Gallery terdekat 

The Vidio All screen package can be accessed via the Mobile app, Tablet, desktop website, and mobile, TV apps (max. 1 device), while the Vidio Mobile package can be accessed via the Mobile app & Tablet (max. 1 device) 

For the Add On Vidio FIFA World Cup QATAR 2022 package, both All Screen and mobile, it applies to Smartfren prepaid & postpaid customers. 

As for the Combo DIY Unlimited Non Stop package, valid for prepaid customers and valid for purchasing the Unlimited Non Stop Non-Autorenewal package (not auto-renewal) 

Customers can contact smartfren customer care services via:

Telpon: 021-50100000 dan 08811223344
Facebook: smartfren
Twitter: @smartfrencare
Email: Temukan di halaman Contact Us pada website kami di https://www.smartfren.com/id/contact-us/
Live Chat: Temukan di website my.smartfren.com dan aplikasi Mysmartfren  

Smartfren reserves the right to change the terms and conditions for this program at any time without prior notification to customer. In the event of changes to the terms and conditions, changes will be submitted through smartfren website at www.smartfren.com.

Customers can contact Vidio's customer support service via: 

1. Email : info@vidio.com 
2. Portal Vidio, klik http://support.vidio.com/support/tickets/new 

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