FAQ Category: vidio diamond dan platinum
Apa itu Vidio Diamond (EPL Mobile)
Vidio Diamond is a combo bundling service, customers can enjoy monthly video service (dot) com which includes English Premiere League content with a data quota of 2 GB in the Main quota and 5 GB in the Night quota.
What is the difference between Diamond EPL All Screen and Mobile
Diamond Videos APK All Screen Smartfren customers can access Vidio content via Mobile app, Tablet, desktop website, and mobile, TV apps only 1 device
Vidio Diamond EPL Mobile is Smartfren customers can access Vidio content via Mobile & Tablet app only 1 device.
Apa itu Vidio Platinum (F1 All Screen)
Vidio Platinum F1 is a combo bundling service, customers can enjoy monthly video service (dot) com which includes Formula 1 content with 2 GB data quota in Main quota and 5 GB in Night quota
How long is the validity period of this additional Video Package?
The validity period of the Vidio subscription package is 30 days after the customer purchases the combo package
What if the customer has problems related to smartfren services?
Customers can contact smartfren customer care services via:
Telpon: 021-50100000 dan 08811223344
Facebook: smartfren
Twitter: @smartfrencare
Email: Find it on the Contact Us page of our website at https://www.smartfren.com/en/contact-us/
Live Chat: Temukan di website my.smartfren.com dan aplikasi Mysmartfren
Smartfren reserves the right to change the terms and conditions for this program at any time without prior notification to customer. In the event of changes to the terms and conditions, changes will be submitted through smartfren website at www.smartfren.com.
What if the customer has problems accessing the Vidio application?
Customers can contact Vidio's customer support service via:
Email : info@vidio.com
Portal Vidio, klik http://support.vidio.com/support/tickets/new
Don't forget to attach details of the problems you're facing, okay?
