FAQ Category: Promo

Diskon yang diberikan berupa diskon langsung dan voucher diskon disaat reguler promo dan hanya akan diberikan diskon langsung saat peak promo.  Skema yang dijalankan dalam promo ini adalah? 

1. Diskon langsung  : Diberikan terbatas  tiap harinya. 
2. Voucher diskon    : Voucher ini diberikan untuk pelanggan yang tidak mendapatkan diskon langsung (kehabisan limit). 

The direct discount promo given is limited. As for discount vouchers, no 

Voucher diskon akan diberikan setelah transaksi selesai, dan dapat digunakan untuk transaksi selanjutnya. Voucher diskon berlaku hingga 31 Desember 2022. 

Yes, customers can enjoy this discount more than 1 time. 

For information services and complaints related to program promos, you can contact Smartfren Call Center 24 hours at 888 or 08811223344 / 021- 50100000 from other operators. 

The SUSHIROLL Rewards Program is a time-limited prize program from SUSHIROLL or PT Festival Digital Nusantara for Smartfren Customers who activate the SUSHIROLL Premium 1, 7, or 28 days package through the mySF application or through the available promo channels. 

Sub-periode 1: HP Samsung Galaxy A04S (1 winner) and special emoney balance design @ IDR 500,000 (5 winners); and 

Sub-periode 2: HP Samsung Galaxy A04S (1 winner) and special emoney design balance @ Rp.500,000,- (5 winners); 

The program period 15 November 2022 – 31 January 2023 is divided into the following sub-periods:

1. Sub-periode 1: 15 November – 20 Desember 2022 

2. Sub-periode 2: 21 Desember – 31 Januari 2023 

Grand prize: 

1. Activate the SUSHIROLL Premium package for 1, 7, or 28 days through the mySF application or through the available promo channels; 

2. Follow the Instagram account @sushiroll_anime and take a quiz from SUSHIROLL about films on Sushiroll by giving answers in the comments column at the end of each sub-period. The most interesting answer according to the judge appointed by SUSHIROLL and the most active SUSHIROLL subscriber will win the grand prize. 

Notes:  

• Customers with 1 Resident Identity Number (NIK) and 1 SMARTFREN customer number can only win 1 prize during the Program Period; 
• Winners will be announced no later than 14 days after the end of each sub-period via the Instagram account @sushiroll_anime; 
• Winners will be contacted by SUSHIROLL via direct message Instagram @sushiroll_anime to complete administrative requirements within 14 days of being contacted by SUSHIROLL, then the sushiroll team will contact via DM to ask for the MSISDN. 
• A winner is considered disqualified and is not entitled to a prize if (1) cannot be contacted by SUSHIROLL within 24 hours of the announcement of the winner, or (2) cannot complete the administrative requirements within 14 days of being contacted by SUSHIROLL; 
• Prizes will be given directly by SUSHIROLL to the winners no later than 7 days after the administrative requirements have been completed. 

The main prize will be sent to the winner's address after verification by the Sushiroll team.