FAQ Category: Promo Pascabayar Untung
Is there any exclusive package for postpaid subscribers?
No, Customers can purchase any postpaid data package according to the promo conditions.
Does the data package activation apply to multiple purchases?
The quota bonus is valid for data package activation of at least 100K IDR which is done in 1 time reload, not the cumulative value of 1 day of purchase.
How long is the validity period of the Quota Bonus that the Customer receives?
Quota bonus is valid for 7 days.
How does the Customer know that the Quota Bonus has been received?
The customer will receive an SMS notification after getting the quota bonus and can be checked on mySF application.
How many days is the Quota Bonus limit?
The customer will receive the bonus maximum of 7 working days after purchase the data package.
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact smartfren 24-hour call center service at 888
