FAQ Category: Program Payday bank Sept22
How do I get the Promo Code for this promo?
Customers can get promotions through top-up credit/data packages via Bank BCA, Mandiri, BRI, BNI, and Sinarmas (ATM, M-Banking, or Internet Banking)
Does the promo apply to Postpaid Prepaid subscribers?
This Quota Bonus Promo is valid for Prepaid numbers only
How much quota bonus does the customer receive after topping up his credit?
Customers will get a 2 GB Quota Bonus for every 150 thousand top up; 3 GB Quota Bonus for every 200-300 thousand credit top-ups; Bonus Quota 5 GB for every 300 thousand credits
How much quota bonus does the customer receive after purchasing a data package?
Customers will get a 5 GB Quota Bonus for every purchase of 100 – 499 thousand data packages; Bonus Quota 10 GB for every purchase of data package 500 thousand
How many days is the quota bonus valid for?
The validity period of the quota bonus is 7 days from the time the quota is received
How many days is the quota bonus valid for?
The validity period of the quota bonus is 7 days from the time the quota is received
How to check the Quota Bonus that has been received?
Customers can check in MySmartfren application or dial *999# or contact smartfren customer call at 888.
Is the Quota Bonus limited every promo period?
Not. Customers can get bonus quota, no limit to the maximum number of top up credits/data packages in each promo period
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact the 24-hour smartfren call center service at 888
