FAQ Category: International Call
1. How to make international calls using smartfren?
Smartfren has IDD service 001, 007, 008, 01033, 01068. Customers can enjoy low-cost tariffs to more than 200 countries with IDD 01033 and 01068 services, by pressing [+] [country code] [destination number] on their cellphone using the Smartfren number. Example of international calls to Singapore: +65123456789.
International calls to premium and satellite numbers can only be used using IDD 001, 007, 008.
2. How much is smartfren International call rate being calculated?
Fares are calculated with a minimum duration of 1 minute and will then be calculated per minute.
3. Is there an International Call promo?
Smartfren has an International Call promo package to call to 6 countries, namely: China, India, Malaysia, Singapore, America & Canada. Packages are available at a price of IDR 50,000 (200 minutes, 15 days valid) and IDR 100,000 (400 minutes, 30 days valid) for each country. https://www.smartfren.com/id/shop/package/international
4. How do I activate the International Call package and what are the benefits?
International Call promo packages can be purchased through the MySmartfren application. Open the MySmartfren application to find out what packages are currently active in the "My Active Plan", to add to the package click "Buy". Select the "Other" menu to see the available International Call packages. Then select the package you want, then click "Buy" to buy the package. Click the autorenewal option if you want the package to be automatically renewed then select "Buy Now" to activate the package.
The advantage is that customers can enjoy international calls to 6 selected countries at a rate per minute that is 50% more efficient than normal rates and is valid for 24 hours.
5. Can customers buy and use International Call packages with different destination countries at the same time?
Customers can buy more than one package to enjoy calls to 6 different countries. Terms and conditions can be seen on the Smartfren website.
