FAQ Category: galaxy-pascabayar061221
What if the quota runs out before the package's active period ends?
If the quota has been exhausted in the middle of the package period, then the Customer cannot make a data connection. Customers can repurchase Data Packages available in the MySmartfren application, favorite eCommerce or nearest outlets.
What is a call to another operator?
Voice quota to other operators is quota for calls that can be used to other operators in Indonesia. This quota does not apply to international calls or special numbers such as Call Center services and other special / premium services.
What is 24 Hour Quota?
24-hour quota is internet quota that can be used 24 hours/day in all applications during the package validity period.
