Tukar SmartPoin Jadi Poin Cashbac

Bikin SmartPoin-Mu Jadi Rewards Maksimal

Hai pengguna Smartfren dan Cashbac! Sekarang SmartPoin-mu dapat digunakan di dua aplikasi mySF dan Cashbac! lho! Kamu dapat menikmati lebih banyak rewards dengan menukarkan SmartPoin-mu,lalu tukar dengan penawaran terbaik dari partner, bukan hanya Smartfren, tapi juga Cashbac!

Pastikan aplikasi MySF di smartphone-mu sudah diperbaharui ke versi terbaru untuk nikmati penawaran ini.

Tunggu apalagi? Yuk, tukar Smartpoin-mu menjadi Cashbac Point untuk menikmati berbagai penawaran menarik dari berbagai merchant pilihan dari Cashbac sekarang!

FAQ Tukar Poin Cashbac

  • 1. What is Point Exchange?

    The Point Exchange program is one of the programs for users, you can exchange SmartPoin with other brand loyalty points or vice versa.

  • 2. Who can join the Point Exchange Program?

    All customers who have more than 100 SmartPoin / Cashbac and access to MySmartfren application version 6.13.0 and above can join the Point Exchange Program.

  • 3. How to exchange my Point?

    Open MySmartfren application, then link / register Cashbac first. After connected to Cashbac, click "Redeem Points" and enter the Smartpoin / Cashbac nominal that you want to redeem. Then click "Redeem Points" and confirm by clicking "Forward". Points will increase instantly.

  • 4. How many points do I get when I exchange from SmartPoin to Cashbac or vice versa?

    Redemption of points will be subject to a fee of 2% of the total points exchanged. The points you get are 98% of the nominal amount that will be exchanged. For example: The customer exchanges a nominal 100 SmartPoin to Cashbac Points, then the customer will get 98 Cashbac Points. Vice versa.

  • 5. Do SmartPoin and Cashbac have expiration date?

    The validity period for Smartpoin obtained from the exchange of points is 180 days, while for Cashbac is 1 year.

  • 6. Is there a minimum point to exchange my Point?

    The minimum to exchange points is 100 points.

  • 7. What happens when there is a decimal point in the redemption result?

    If the result of the conversion point has a number after comma where the number is <= 0.5, rounding down will be carried out. Conversely, if> 0.5, rounding will be carried out. Example: Exchange from Smartpoin of 103 will become 101 Cashbac Points (result of rounding up to 100.94).

  • 8. What if the customer does not receive points after doing Point Exchange?

    Please check periodically, SmartPoin will be added automatically. If your SmartPoin doesn't add up for 1 × 24 hours, contact customer care.

  • 9. What if a failure occurs during the Point Exchange process?

    Please check periodically, SmartPoin will be added automatically. If your SmartPoin doesn't add up for 1 × 24 hours, contact customer care.

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