tag-loc
Download mySF app and get more of the WOW prizes!
DOWNLOAD
banner image

Nikmati Rewards Special

Ambil hadiah kamu sekarang dengan SmartPoin

What are the advantages of SmartPoin?

Smartfren Image

Bayar Gabungan

Buying a data package is even easier, combine payments with Credit and SmartPoin!

Smartfren Image

Promo Spesial Harian

Exchange your SmartPoins and join Flash Sale, Clearance Sale, and interesting promos every day!

Smartfren Image

Main Games Berhadiah

Play Scratch2Win and Pop Quiz and win up to hundreds of thousands of SmartPoins!

Smartfren Image

Banyak Voucher Diskon

Redeem your SmartPoin and choose a discount voucher or other favorite product!

Collect More SmartPoin

Level up and win lots of prizes through SmartPoin program

Enjoy the Rewards

Exchange points and get interesting prizes!

Credits

Card image
Credit Balance 5.000

Available until 31 January 2025

coin 5.000

Card image
Credit Balance 10.000

Available until 31 January 2025

coin 10.000

Card image
Credit Balance 20.000

Available until 31 January 2025

coin 20.000

Card image
Credit Balance 50.000

Available until 31 January 2025

coin 50.000

Plans

Card image
Kuota Internet 150 MB

Berlaku hingga 31 Desember 2023

coin 700

Card image
Kuota Internet 300 MB

Berlaku hingga 31 Desember 2023

coin 1.500

Card image
Kuota Internet 500 MB

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Volume 2k / Quota 30 MB

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
CHAT Quota 1 GB

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Daily Super 4G Music Quota

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Music 1 GB Quota

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
1 GB Netflix Quota

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Kuota Sosmed 1 GB

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Tiktok 1 GB Quota

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Kuota Vidio 1 GB

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Youtube Quota 1 GB

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Voucher Smartfren PowerZoom Rp3.000

Berlaku hingga 31 Desember 2023

coin 2.000

Card image
Kuota Internet 750 MB

Berlaku hingga 31 Desember 2023

coin 2.700

Card image
Kuota Genflix 700 MB & Berlangganan 1 Hr

Berlaku hingga 31 Desember 2023

coin 2.800

Card image
Kuota Sushiroll 1 GB & Berlangganan 1 Hr

Berlaku hingga 31 Desember 2023

coin 3.200

Card image
Kuota Netflix 1.5 GB

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Kuota Socmed Chat Harian

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Kuota Tiktok 1.5 GB

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Kuota Vidio 1.5 GB

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Kuota Whatsapp 1.5 GB

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Kuota Socmed Chat Harian

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Voucher Daily Video Streaming Kuota 1.5 GB

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Voucher Smartfren SmartNgobrol Rp5.000

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Voucher Volume Based 2.5 GB

Berlaku hingga 31 Desember 2023

coin 3.500

Card image
Super 4G Unli 9K/FUP 1GB

Berlaku hingga 31 Desember 2023

coin 6.000

Card image
Kuota Sushiroll 2 GB & Berlangganan 7 Hr

Berlaku hingga 31 Desember 2023

coin 6.400

Card image
Voucher Volume Based 4 GB

Berlaku hingga 31 Desember 2023

coin 6.700

Card image
Voucher Smartfren SmartNgobrol Rp10.000

Berlaku hingga 31 Desember 2023

coin 7.000

Card image
Kuota Genflix 3 GB & Berlangganan 7 Hr

Berlaku hingga 31 Desember 2023

coin 10.000

Card image
Midnight Internet 12 GB

Berlaku hingga 31 Desember 2023

coin 13.500

Card image
Kuota Sushiroll 3 GB & Berlangganan 28 Hr

Berlaku hingga 31 Desember 2023

coin 13.700

Card image
Voucher Volume Based 6 GB

Berlaku hingga 31 Desember 2023

coin 15.000

Card image
Kuota Genflix 5 GB & Berlangganan 28 Hr

Berlaku hingga 31 Desember 2023

coin 18.200

Travel & Hospitality

Card image
Anter Aja Discount 80% (Max 15K)

Available until 31 August 2022

coin 500

Card image
AnterAja Voucher Discount 8K

Available until 31 August 2022

coin 250

Card image
Diskon Hotel Rp 200.000 di Jakarta

Available until 31 August 2022

coin 2000

Card image
Voucher – Oyo Rooms – Voucher Diskon 60%

Available until 31 August 2022

coin 2000

Card image
Voucher – Oyo Rooms – Voucher Diskon 55%

Available until 31 August 2022

coin 2000

Fashion & Shopping

Card image
Voucher Pomelo Potongan 30% Pengguna baru

Berlaku hingga 30 Juni 2022

coin 2,000

Card image
Voucher E-wallet Rp500.000 di Carsome

Available until 30 July 2022

coin 1000

Card image
Voucher Pomelo Potongan 20% Semua Pengguna

Berlaku hingga 30 Juni 2022

coin 2,000

Food & Beverages

Card image
Diskon Rp50.000 di OttenCoffee all product

Berlaku hingga 31 Oktober 2022

coin 150

Card image
KALCare – Voucher Diskon 50.000 Yellowfit

Berlaku hingga 31 Oktober 2022

coin 500

Card image
Diskon Hingga Rp50.000 Lemonilo

Berlaku hingga 31 Juli 2022

coin 250

Card image
Voucher Diskon 20% Moon Chicken Delivery

Available until 30 August 2022

coin 500

Card image
Voucher Diskon 20% Kopi Dari Pada Delivery

Available until 30 August 2022

coin 500

Card image
Voucher Diskon 20% San Gyu Delivery

Available until 30 August 2022

coin 500

Card image
Voucher Diskon 20% Ayam Koplo Delivery

Available until 30 August 2022

coin 500

Health & Beauty

Infotainment

Card image
Biaya Admin Top Up DANA Cuman Rp 500

Available until 31 August 2022

coin 100

Card image
Top Up Ovo Dapat Tambahan Saldo Hingga Rp10.000

Berlaku hingga 05 Januari 2023

coin 250

Card image
GRATIS Voucher English Club 3 Bulan dari Cakap

Berlaku hingga 31 December 2022

coin 350

Point Exchange

Maximize your SmartPoin rewards! Let's exchange your points by linking your account to our official partner.

Membership Level

Increase your membership level to get more points

Red Member
  • Get 1x point cashback in every transaction
Silver Member
  • Get 2x point cashback in every transaction
  • Get free subscription for music streaming app*
Gold Member
  • Get 3x point cashback in every transaction
  • Get free subscription for music streaming app*
Platinum Member
  • Get 3x point cashback in every transaction
  • Get free subscription for music streaming app*
Elite Member
  • Get 3x point cashback in every transaction
  • Get free subscription for music streaming app*
  • Get free gym membership*

View More

Have a question?

Check the answers about the product here

FAQ SmartPoin

  • What is SmartPoin?

    Smartpoin is a form of appreciation for loyalty provided by Smartfren customers (prepaid and postpaid). This form of appreciation is given to customers in the form of points that can be collected and exchanged with a variety of attractive prize choices.

  • How do you get a SmartPoin?

    Customers will get SmartPoin by purchasing internet packages, autorenewal (Extend Package), voucher data, and EVO packages.

  • What are the benefits of getting SmartPoin?

    Customers can collect SmartPoin that can be exchanged with a variety of prizes and attractive shopping vouchers.

  • How do I increase SmartPoin membership level?

    Evaluation level of SmartPoin membership will be carried out every 1st of each month. Increase the use of your smartfren service to reach a higher level of SmartPoin.

  • Can the SmartPoin membership level be declining?

    Evaluation level of SmartPoin membership will be carried out on the 1st of each month.
    The level status will be based on how long the active card and the total value of the use of smartfren services in the last 3 months.
    If the value of service use over the past 3 months has increased or decreased, then your membership level can change higher or lower.

  • Are there any membership levels on SmartPoin and any benefits gained from each level?

    Yes, there are 5 levels of membership in SmartPoin, namely: Red, Silver, Gold, Platinum, and Elite. Every level has different advantages, some of them are:

    1. The SmartPoin values ​​obtained for each level will be different, the higher the SmartPoin level, the higher the SmartPoin value will be obtained,

    2. Exclusive rewards for certain levels, and

    3. Various other exclusive offers that you can get only with your SmartPoin 10 redeem (limited stock and only for a certain level).

  • Can I remove my SmartPoin membership?

    Customers cannot remove SmartPoin membership.

  • Do my SmartPoin have an expiration date?

    The SmartPoin validity period is 180 days after you get it.

  • If I change the number on the Change Number Feature option, is the SmartPoin will be carried away?

    Yes, your SmartPoin will be carried away on the SmartPoin profile page.

  • Can my SmartPoin be transferred to other customer number?

    Your SmartPoin cannot be transferred to other customers numbers and cannot be exchanged for money.

  • How do I check my SmartPoin amount?

    To be able to find out your SmartPoin, go to the main page of mySF application, then click on the My SmartPoin column.

  • My number is the corporate number / number from the company. Can I get SmartPoin?

    The number listed as an employee number or corporate number cannot get the benefits of SmartPoin.

FAQ SmartPoin Redemption

  • What can I use by having SmartPoin?

    Customers can collect SmartPoin which can be exchanged with a variety of attractive prize choices.

  • Can my SmartPoin be exchanged with money?

    SmartPoin cannot be exchanged for money. SmartPoin can only be exchanged for gifts registered in the gift catalog in the MySmartfren application only.

  • How to get prizes in Pop Quiz?

    You have to answer 10 questions correctly and as fast as possible in less than 2 minutes each round. After answering 10 questions, you will get 1 badge every stage and you can exchange your SmartPoin with attractive prizes in every stage. Collect 4 badges to get a grand prize.

  • How to get rewards on Scratch2Win?

    Simply exchange 50 of your SmartPoin to play, then scratch and get hundreds of thousands of SmartPoin

  • I have exchanged my SmartPoin with a voucher, but I changed my mind. I want to reclaim my SmartPoin, is it possible?

    Exchanged rewards cannot be canceled or replaced with other rewards

  • I have redeemed my SmartPoin but they are not in My Rewards, why?

    Please check regularly, if it still doesn't appear, please re-open your Mysmartfren application.

  • How do I take a Pop Quiz or Scratch2Win prize if I am outside Jadetabek and how long is the process?

    After exchanging SmartPoin with the catalog of the gift you want, immediately confirm to the smartfren Customer Care (details in the use of vouchers). After the data has been collected, we will send the gift to the closest smartfren gallery with your domicile.
    You can take your prize of approximately 20 working days after sending data to the smartfren Customer Care team.

  • How do I take a Pop Quiz or Scratch2Win Prize if I am in Jadetabek and how long is the process?

    For those of you who are still in the Jadetabek area, you can immediately come to the smartfren Sabang Gallery 3-5 working days after you submit the data needed to the Custcare smartfren team.
    If you can't come to the sabang Gallery, after the data has been collected, we will send the gift to the closest smartfren gallery with your domicile. You can take your prize of approximately 20 working days after sending data to the smartfren Customer Care team.

  • If my prize doesn't arrive, where should I contact?

    Our Customer Care Team will contact you to inform the receipt number or if your gift has arrived at the smartfren Gallery closest to your domicile, you will be contacted by the smartfren Team to take the prize.

  • How long is the validity of the gift voucher that has been claimed?

    After exchanging, you must immediately confirm to the smartfren Customer Care Team no later than 7 days after the exchange. Don't forget to check Voucher Terms and Conditions

  • How do the reservation process for gift claims?

    After you exchanged your SmartPoin with a prize, immediately confirm to the smartfren Customer Care team. Later you are directed to complement the data in the form of a selfie KTP photo, KTP photo, screenshot voucher code, full address, and your smartfren number.

FAQ SmartPoin Point Exchange

  • 1. What is Point Exchange?

    The Point Exchange program is one of the programs for users, you can exchange SmartPoin with other brand loyalty points or vice versa.

  • 2. Who can join the Point Exchange Program?

    All customers who have more than 100 SmartPoin / Cashbac and access to MySmartfren application version 6.13.0 and above can join the Point Exchange Program.

  • 3. How to exchange my Point?

    Open MySmartfren application, then link / register Cashbac first. After connected to Cashbac, click "Redeem Points" and enter the Smartpoin / Cashbac nominal that you want to redeem. Then click "Redeem Points" and confirm by clicking "Forward". Points will increase instantly.

  • 4. How many points do I get when I exchange from SmartPoin to Cashbac or vice versa?

    Redemption of points will be subject to a fee of 2% of the total points exchanged. The points you get are 98% of the nominal amount that will be exchanged. For example: The customer exchanges a nominal 100 SmartPoin to Cashbac Points, then the customer will get 98 Cashbac Points. Vice versa.

  • 5. Do SmartPoin and Cashbac have expiration date?

    The validity period for Smartpoin obtained from the exchange of points is 180 days, while for Cashbac is 1 year.

  • 6. Is there a minimum point to exchange my Point?

    The minimum to exchange points is 100 points.

  • 7. What happens when there is a decimal point in the redemption result?

    If the result of the conversion point has a number after comma where the number is <= 0.5, rounding down will be carried out. Conversely, if> 0.5, rounding will be carried out. Example: Exchange from Smartpoin of 103 will become 101 Cashbac Points (result of rounding up to 100.94).

  • 8. What if the customer does not receive points after doing Point Exchange?

    Please check periodically, SmartPoin will be added automatically. If your SmartPoin doesn't add up for 1 × 24 hours, contact customer care.

  • 9. What if a failure occurs during the Point Exchange process?

    Please check periodically, SmartPoin will be added automatically. If your SmartPoin doesn't add up for 1 × 24 hours, contact customer care.

© Copyright 2022 smartfren. All Rights Reserved

SmartyChatBot
Chat with Smarty