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Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Smartfren eSIM

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application

Berapa lama waktu yang diperlukan untuk mengunduh eSIM profil?

Download speed will depend on your internet connection. 

You can visit the nearest Smartfren Gallery to get the same QR code again.

1. Make sure you are connected to the Internet.

2. Check the lighting conditions that may affect the camera when you scan the QR.

3. Check whether the QR code is damaged or not.

4. If the device still has problems, please contact Smartfren Customer Care team

Anda tidak dapat melakukan pemindaian ulang menggunakan kode QR yang sama dari perangkat lain. Anda hanya dapat melakukan pemindaian ulang dari perangkat yang sama. Untuk memindahkan profile eSIM ke perangkat lain, anda harus melakukan proses migrasi melalui galeri Smartfren  untuk mendapatkan kode QR baru. 

Yes, we recommend deleting the eSIM profile first so that your phone number is not misused by other parties.

To connect with our Call Center, Customers can go through the following channels:

1. Call Center 888 to call from Smartfren numbers
2. Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
3. Facebook Smartfren
4. Twitter: @Smartfrencare
5. Email: Can be accessed via Contact Us page on our website here.
6. Chat: Can be accessed through the smartfren website (Smarty robot icon) and MySmartfren application