NOW 5K Starter Pack can be used on all Smartphone devices that support smartfren network

NOW 5K Starter Pack can be purchased in all Smartfren Galleries and shops that sell Smartfren products

If your quota runs out in the middle of the package period, you will not be able to access Internet services. You can buy other internet packages such as Volume Based or Unlimited Package.

The bonus quota from the first top up can be obtained if the top up is done within a period of 7 days after the card is activated

Bonus quota from MySmartfren application can be obtained / claimed within 30 day period of card activation

1. Chatting quota (to access LINE, WhatsApp & BBM applications) which is obtained through the first top up
2. Bonus quota that is obtained by claiming through MySmartfren application
3. 24 hour quota that is obtained through the first top up

Yes, as long as your balance is sufficient, and can only be used on Smartphone, when it is used on MiFi Andromax, the unlimited service cannot be used

NOW+ 20K Starter Pack can be used on all Smartphone devices that support smartfren network

NOW + 20K Starter Pack can be purchased in all Smartfren Galleries and shops that sell Smartfren products

If your quota runs out in the middle of the benefit period, you will not be able to access Internet services. You can buy other internet packages such as Volume Based or Super 4G Unlimited packages to be able to access internet services again

• Midnight internet quota for use at 01:00 - 04:59 WIB
• 24 Hours Quota

SP Tourist valid for 14 days after successfully registered. If customer top up then active period will be added follow voucher denomination.

If the fair usage limit has been reached, you can still access internet at a adjusted speed.

SP Tourist 100K will get:

1. 15 GB 24hrs quota
2. 15 GB internet midnight (from 01 AM – 05AM WIB)
3. Unlimited Chat (Whatsapp & Line)
4. 10 mins international call
5. Free call to Smartfren number
6. 15 mins local outgoing call to other Smartfren number
7. 500 SMS to all domestic operators

SP Tourist 200K will get:

1. Unlimited 24hrs quota
2. 10 mins international call
3. Free call to Smartfren number
4. 15 mins local outgoing call to other Smartfren number
5. 500 SMS to all domestic operators

No, SP Tourist will not be renewed. Benefit can’t be use any longer after it is expired.

SP Tourist can be found in certain Smartfren Gallery or travel agent.

If the quota is exhausted, you can’t access internet or making outgoing call. You have to do top up to use the service or purchase package through MySmartfren.

To activate simcard, you must do registration through website https://mysf.id/regf. Scan your valid passpor and upload your picture holding passport. Follow the registration step in the website then your SIM card will immediately active.

By subscribing to the SmartNgobrol package, customers will have the advantage of unlimited call anywhere and anytime without time limit.

SmartNgobrol package can be purchased via MySmartfren application or dial * 123 #.

Customers with SmartNgobrol package that is not automatically renewed can purchase another SmartNgobrol package with the package validity period following of each package validity period.

However, if subscribers with SmartNgobrol package auto-renew (Renewal), they can only buy SmartNgobrol package that is not auto-renewed.

No. Calls to fellow Smartfren numbers will not cut the call quota to other operators. Calls to fellow Smartfren numbers are free and unlimited with no quota limit and no time limit.

You can buy another SmartNgobrol package that doesn't auto-renew without having to first deactivate your SmartNgobrol plan. The validity period of the quota will follow the validity period of each package.

If your call quota to other operators runs out in the middle of the package period, you can still make calls to other operators using your credit and will be charged basic / regular rates.

If your internet quota runs out in the middle of the package period, you will not be able to access internet services. If you'd like to use internet, you can buy another internet package without having to deactivate SmartNgobrol package that you have first.

No, the remaining quota for calls, internet, and SMS will not be accumulated and will not be carried over to the next renewal period.

Untuk mengetahui sisa kuota dan masa berlaku dari nomor produk EVO, dapat dicek melalui aplikasi mySF yang diakses melalui smartphone Anda. Caranya, hubungkan terlebih dahulu smartphone ke WiFi dari perangkat modem yang ada nomor EVO tersebut, kemudian buka aplikasi mysf, lalu pilih “LOGIN TO MIFI/HOTSPOT ACCOUNT”. Maka otomatis layar utama aplikasi mySF akan tampil dengan info nomor produk EVO Anda. 

Berikut adalah konversi kuota yang akan didapat jika melakukan isi ulang di produk EVO : 

Note : *Kuota Extra hanya diberikan untuk special program / special promo atau untuk produk khusus kartu perdana EVO baru. 

Kuota Extra hanya diberikan untuk special program atau special promo atau untuk produk khusus kartu perdana EVO. Kuota Extra berlaku untuk isi ulang mulai dari denominasi Rp 50ribu.  

Jika kuota internet habis sebelum masa berakhirnya maka tidak akan bisa mengakses internet. Untuk dapat kembali menikmati layanan internet, Anda dapat melakukan isi ulang pulsa kembali. 

Ya bisa dan untuk kuota yang ada akan mempunyai masa aktif kuota masing-masing. 

Isi ulang dapat dilakukan dengan Voucher Data/Pulsa di outlet-outlet terdekat, ATM, m-Banking, Minimarket, aplikasi e-money dan juga melalui aplikasi mySF. 

Produk EVO produk data yang menawarkan pengalaman dengan mekanisme yang mudah dan praktis untuk layanan data. Pelanggan hanya cukup melakukan isi ulang dan pulsa akan otomatis dikonversi menjadi kuota internet. 

Midnight internet quota for customers at 01:00 - 04:59

Chatting Quota (to access Line, Whatsapp & BBM applications) 

24 Hours Quota