Background Profile

Kendal is one of the districts in Central Java Province, Indonesia. The capital is in Kendal Regency and its included in the Kedungsapur Metropolitan area which is the fourth largest metropolitan area after the JabodetabekPunjur, Gerbangkertosusila, and Bandung Basin. This district borders The Java Sea in the North, Semarang City and Semarang Regency in the East, Temanggung Regency in the South, and Batang Regency in the West.

Kendal Regency is one of the cities in Central Java which participated in making the Internet as a means of the new opportunities and facilitating digital activities for all Indonesian people. This spirit promotes the district, community, and all parties in Kendal Regency in building a commitment to realize the noble ideals of Kendal Regency which is reliable, especially for government and public services.

Diskominfo Kendal Regency has the duty as the administration of government affairs in the field of communication and informatics for Kendal Regency, Central Java.

Business Challenge

In realizing reliable Kendal Regency, Diskominfo Kendal also strives to support daily activities through technology, especially in the communication sector where all activities can be done online.

Moreover, in the midst of a covid-19 pandemic, all activities that are usually done offline turn into online and need supporting devices to facilitate the activity of the online.

Kendal Regency requires a device that is able to support government activities so that it can still run smoothly even though it is hindered by distance in the middle of Covid-19 pandemic. The device needed by Kendal Regency is not only for central government, but also for government communication tools between sub-districts and regional secretary (sekda).

Solution

Smartfren Business as a service provider company provides solutions for Kendal Regency in the form of providing Zoom and Poly devices to support government activities that can be done online without being hindered by distance and time.

The Zoom and Poly application allows the convenience of interaction to get / provide direction and do meetings online. Zoom applications that can contain various types of participants' capacity is very helpful in online government activities that can be implemented directly from their respective places easily.

The Poly Studio camera provides the best video quality with natural colors in UHD 2160p (4K) resolution to capture screens in a group automatically which is also equipped with speakers.  Poly's camera focus can make it easier for government meetings to run smoothly.  Poly Studio camera cover a wide group field of view and can be easily controlled using a remote.  In addition, this camera is also equipped with sophisticated speakers that can minimize noise interference from outside.

Both of these devices can assist in realizing government programs by carrying out various collaborations between sub-districts.  Therefore, smartfren.  BUSINESS is one of the solutions that can help with the provision of Zoom and Poly devices for 20 sub-districts and the regional secretary (sekda) in Kendal Regency in carrying out government activities in the Covid-19 pandemic era.

Main Benefit

smartfren.  BUSINESS as a service provider has provided digitalization solutions for the government.  The Regency of Kendal entrusts this choice to smartfre. BUSINESS because of its advantages in providing various teleconference needs, such as video conference Zoom for various capacities, customer management with a 24-hour support system that can guarantee service, quality, improvement, and customer satisfaction.

By using the services of smartfre. BUSINESS, government activities can continue to run smoothly and productively.  Kendal Regency chose Zoom and Poly applications from smartfren. BUSINESS that has a speed of service as a teleconference medium, especially in the midst of the Covid-19 pandemic which is limited to face-to-face.

Through Zoom and Poly, it has been proven to provide easy interaction and communication in carrying out government activities, as well as being able to bridge communication between sub-districts so that they can carry out activities such as coordination meetings, guidance, and socialization without being hindered by distance and time.